'A freaking nightmare': Cruise ends early with disorganized disembarkation

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Norwegian cruise canceled: Disembarkation leaves many upset

Sharon Rudolph, 52, packed eight suitcases for “the vacation of a lifetime” aboard the Norwegian Escape cruise with her 78-year-old mother and two children. Her dreamy expectations quickly deflated when the cruise ended abruptly after the ship ran aground in the Dominican Republic Monday.

The former travel agent is one of the thousands of passengers who were told Tuesday their cruise was canceled days before it was meant to conclude Saturday. Passengers were provided with a general plan to disembark and head back to the U.S. on charter flights from Puerto Plata. 

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