England fans were raging after queuing under the scorching sun to access the stadium to watch the Three Lions make their debut against Iran in the World Cup 2022. Supporters reported being moved around the venue from one queue to another as the official ticketing app struggled to upload their QR codes. One frustrated fan said he and other fans “all struggled with the same issue”, sparking concerns they would be unable to watch the match from the start.
She said: “My frustration today…I got a ticket for the game this evening but the ticket is not loading on the app, which is because the system has now crashed.
“It’s saying there’s no way for us to get on the application. I think all these people here are all struggling with the same issues.”
Another fan said: “We came about two and a half, three hours early. Came all the way to Qatar just to watch England games and we had our tickets sorted.
“We paid £150 for a few tickets, £800 for the flights, the tickets disappeared.”
And another supporter lamented the lack of communication from World Cup organisers despite the mounting queues outside the stadium.
He said: “Nobody is telling us anything. There’s no announcements, people say you can get in if you’ve got a …card.
“But there’s no official announcement – here we are, the greatest football show on earth, brilliant.”
Free Lions said on Twitter: “We’re aware of issues with some e-tickets at the stadium with FIFA’s ticketing app. The FA is working hard to find a resolution for England fans.
“If you have issues seeing your ticket on the app, join the ticketing resolution queue at the stadium, but keep checking the app.”
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