'Soon there will be none left!' HSBC customer fury as 114 bank branches to shut across UK

Date:


HSBC said the decline in customers using branches has accelerated so much since the Covid pandemic that some of those closing are serving fewer than 250 people a week.

On the other hand, usage of its mobile app has almost tripled since 2017, with the vast majority of transactions completed digitally.

One customer said they had “never had customer service as bad as HSBC’s”, saying “every retail customer is seen as an annoyance”.

They added: “I hope this causes their few remaining customers to go somewhere they’ll be valued.”

Jackie Uhi, HSBC UK’s managing director of UK distribution, said: “People are changing the way they bank and footfall in many branches is at an all-time low, with no signs of it returning. 

She added: “Banking remotely is becoming the norm for the vast majority of us.”

READ MORE: Climate activists claim to have targeted 900 SUVs



LEAVE A REPLY

Please enter your comment!
Please enter your name here

Share post:

Popular

More like this
Related

Famous porn star Jenni Lee now lives underground in drainage system as 'mole person'

Jenni Lee, real name Stephanie Sadorra, was a...

Florida Gov. DeSantis says state will invest millions to transform progressive New College

BRADENTON, Fla. – Gov. Ron DeSantis continued his assault on...

Italy plans to loosen its anti-COVID regulations for travelers coming from China

Italy will loosen its anti-COVID controls for travellers...

Frontier introduces new summer pass, offering nearly unlimited flights for $399

You could fly all summer long for $399...